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Skill Inventory Matrix

Enabler for Internal Mobility Program

Comparison Table
Records
ID Sector Division Department Unit Technical Skills
5043 Business Operations Operations Excellence & Control Knowledge of operational performance measurement frameworks to evaluate service quality and identify areas for process improvement.
5044 Business Operations Operations Excellence & Control Knowledge of operational risk management and control frameworks to assess, monitor, and mitigate internal risks.
5045 Business Operations Operations Excellence & Control Knowledge of audit, compliance, and control monitoring practices to proactively address deficiencies.
5046 Business Operations Operations Excellence & Control Knowledge of banking reconciliation systems such as Abax and core banking platforms such as T24.
5047 Business Operations Operations Excellence & Control Ability to manage reconciliation and settlement processes with precision, ensuring financial accuracy, exception handling, and resolution across operational units.
5048 Business Operations Operations Excellence & Control Ability to design and implement process optimization strategies through business process management (BPM) and robotic process automation (RPA).
5049 Business Operations Operations Excellence & Control Ability to analyze and report operational performance using MS Excel and Power BI.
5050 Business Operations Operations Excellence & Control Ability to leverage business process management (BPM) platforms for workflow design, execution monitoring, and continuous process enhancement across operational domains.
5051 Business Operations Operations Excellence & Control Operational Excellence Knowledge of Key Performance Indicator (KPIs), Service Level Agreements (SLAs), Turnaround Time (TAT), Straight-Through Processing (STP), Average Handling Time (AHT), and error rates to monit
5052 Business Operations Operations Excellence & Control Operational Excellence Knowledge of BPM platforms and workflow tools to document, re-engineer, and automate end-to-end processes.
5053 Business Operations Operations Excellence & Control Operational Excellence Knowledge of internal audit principles, compliance frameworks, and regulatory standards relevant to operations.
5054 Business Operations Operations Excellence & Control Operational Excellence Knowledge of reconciliation tools and the Abax system to track and ensure accuracy in transaction processing and settlement.
5055 Business Operations Operations Excellence & Control Operational Excellence Ability to investigate underlying operational issues and develop practical, sustainable corrective actions.
5056 Business Operations Operations Excellence & Control Operational Excellence Ability to use Lean, Six Sigma, and other improvement methodologies to enhance efficiency and reduce process variability.
5057 Business Operations Operations Excellence & Control Operational Excellence Ability to use Excel, Power BI, and T24 to generate performance dashboards, identify trends, and present recommendations.
5058 Business Operations Operations Excellence & Control Operational Excellence Ability to manage operational transformation initiatives, including SOP development, system enhancements, and automation rollouts.
5059 Business Operations Operations Excellence & Control Operational Control Knowledge of SAMA, Basel, and internal audit standards applicable to operational processes and risk mitigation.
5060 Business Operations Operations Excellence & Control Operational Control Knowledge of audit documentation and timely resolution of audit findings.
5061 Business Operations Operations Excellence & Control Operational Control Knowledge of designing, executing, and reporting on control tests and effectiveness reviews.
5062 Business Operations Operations Excellence & Control Operational Control Knowledge of Root Cause Analysis and Corrective Action Planning.
5063 Business Operations Operations Excellence & Control Operational Control Ability to design and implement risk-based control frameworks aligned with regulatory and internal governance standards.
5064 Business Operations Operations Excellence & Control Operational Control Ability to facilitate and document RCSAs, identify key risk indicators, and determine control effectiveness.
5065 Business Operations Operations Excellence & Control Operational Control Ability to track and report KRIs (Key Risk Indicators), issue logs, and control gap closures to senior management.
5066 Business Operations Operations Excellence & Control Operational Control Ability to identify systemic control weaknesses and recommend sustainable remediation strategies.
5067 Business Operations Operations Excellence & Control Operational Control Ability to manage control libraries, workflows, issue tracking, and audit trails through digital control platforms.
5068 Business Operations Operations Excellence & Control Business Process Management Knowledge of BPM methodologies (e.g., Lean, Six Sigma, BPMN) to design and improve business workflows.
5069 Business Operations Operations Excellence & Control Business Process Management Knowledge of platforms such as Power BI, T24 workflow modules, or BPM suites to support real-time process performance dashboards.
5070 Business Operations Operations Excellence & Control Business Process Management Knowledge of automation platforms (e.g., BPM engines, RPA tools) for implementing straight-through processing and reducing manual interventions.
5071 Business Operations Operations Excellence & Control Business Process Management Knowledge of SAMA and internal policies to ensure regulatory alignment in process design and change management.
5072 Business Operations Operations Excellence & Control Business Process Management Ability to facilitate end-to-end process reviews, identify inefficiencies, and develop scalable, standardized solutions.
5073 Business Operations Operations Excellence & Control Business Process Management Ability to create standardized process maps, SOPs, and control checklists aligned with compliance requirements.
5074 Business Operations Operations Excellence & Control Business Process Management Ability to define, monitor, and report key performance indicators (KPIs) and use data to drive continuous improvement.
5075 Business Operations Operations Excellence & Control Business Process Management Ability to design and lead workshops that build internal process optimization capabilities.
5076 Business Operations Operations Excellence & Control Reconciliation & Monitoring Knowledge of end-to-end reconciliation processes and control standards across banking operations, including accounts, payments, cards, and treasury.
5077 Business Operations Operations Excellence & Control Reconciliation & Monitoring Knowledge of tools such as Abax, T24, Power BI, or Excel for transaction matching, control reporting, and reconciliation dashboards.
5078 Business Operations Operations Excellence & Control Reconciliation & Monitoring Knowledge of SAMA, AML, and internal policy requirements relevant to reconciliation and monitoring obligations.
5079 Business Operations Operations Excellence & Control Reconciliation & Monitoring Knowledge of reconciliations and documentation, control reports, and findings to be resolved.
5080 Business Operations Operations Excellence & Control Reconciliation & Monitoring Ability to monitor, investigate, and resolve unmatched transactions, discrepancies, and pending items within defined SLAs.
5081 Business Operations Operations Excellence & Control Reconciliation & Monitoring Ability to define and track key performance indicators such as SLA adherence, error rates, STP ratios, and AHT for continuous process monitoring.
5082 Business Operations Operations Excellence & Control Reconciliation & Monitoring Ability to leverage RPA, BPM, or reconciliation automation software to reduce manual processing and improve accuracy.
5083 Business Operations Operations Excellence & Control Reconciliation & Monitoring Ability to coordinate with Finance, Risk, IT, and Audit stakeholders to ensure complete and timely reconciliation coverage.
Tree view of Business Operations